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Return & Refund Policy

 

We take pride in delivering high-quality products. Please read our Return & Refund Policy carefully before making a purchase.

 

Eligible Returns & Refunds

 

• Returns and refunds are only accepted if the product has a manufacturing defect, damage, or issue caused by us.

• Any issue must be reported within 24 hours of opening the product.

• The product must be inspected and verified by our team before approval.

 

If the issue is confirmed:

• The product will be returned.

• The refund will be processed within 7 days after approval.

 

 

Non-Eligible Returns

 

• No returns or refunds will be accepted if:

   

  • The product has been opened and found to have no defect or issue.

  • The issue is caused by misuse, mishandling, or customer error.

  • The 24-hour reporting window has passed.

   

 

Important Notes

 

• Proof (photos/videos) may be required to validate the issue.

• We reserve the right to refuse any return that does not meet the conditions above.

 

By completing a purchase, you agree to this Return & Refund Policy.

Always wishing you a great experience - Nyvrix Store ❤️